Last Updated: 01/07/2026
1. Introduction
Emerald Lawn & Outdoor Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
2. Information We Collect
We may collect the following information when you contact us, request a quote, or use our services:
Name and contact details (phone number, email address, mailing address)
Property address and basic project details
Any information you choose to provide in forms, messages, or calls
We do not intentionally collect sensitive personal information (such as financial account numbers, government IDs, or health data) through our website.
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide free estimates
Schedule and deliver lawn and outdoor maintenance services
Communicate regarding appointments, billing, and service updates
Improve our services and customer experience
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information only in limited situations:
With team members or contractors who help deliver services to your property
When required by law, court order, or to respond to a lawful request from authorities
To protect our rights, property, or safety, or that of our clients
Any third party who receives your information is expected to keep it secure and use it only for the agreed purpose.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. While no system is perfectly secure, we work to ensure that only authorized personnel have access to your information.
6. Retention
We keep your information only as long as needed to provide services, maintain business records, and comply with legal or tax obligations. When information is no longer required, we may delete or securely archive it.
7. Your Choices
You can:
Request that we update or correct your contact information
Ask to be removed from non-essential communications
Contact us if you have questions about how your information is used
To make a request, use the contact details on our website.
8. Third-Party Links
Our website or social media pages may link to other websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will change and the revised policy will apply to information from that point forward.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the phone number or email listed on our website.