1. Introduction
These Terms & Conditions (“Terms”) govern your use of the Emerald Lawn & Outdoor Services website and any lawn or outdoor maintenance services we provide. By using our site or hiring us, you agree to these Terms.
2. Services
We provide lawn and outdoor maintenance services such as mowing, garden care, cleanups, shrub trimming, and related work, as described on our website or in your estimate. The exact scope of work will be defined in your quote or service agreement.
3. Estimates and Pricing
All estimates are provided in good faith based on the information available at the time.
Final pricing may vary if project scope changes or additional work is requested.
We will communicate any significant changes to cost before proceeding whenever possible.
Payment terms and accepted payment methods will be outlined on your invoice or in your service agreement.
4. Scheduling and Access
You agree to provide reasonable access to your property for our team to perform scheduled work, including access through gates or driveways and a safe working environment. Weather and other factors may require schedule adjustments; we will contact you when changes are necessary.
5. Client Responsibilities
To help us work safely and efficiently, you agree to:
Secure pets and remove personal items from work areas when possible
Inform us of any hazards on the property (e.g., damaged surfaces, hidden obstacles)
Let us know promptly if you are unhappy with any aspect of the work
6. Limitations of Liability
We aim to provide high-quality, careful service, but:
We are not responsible for pre‑existing damage or issues with your lawn, plants, structures, or utilities
Our liability for any claim arising from our services is limited to the amount you paid for the specific service in question
We are not liable for indirect or consequential damages such as loss of use, loss of value, or lost profits.
7. Cancellations and Changes
If you need to reschedule or cancel a visit, please notify us as soon as possible. We reserve the right to charge a fee or adjust future scheduling for repeated last‑minute cancellations or no‑access visits.
8. Intellectual Property
Content on our website—including text, logos, and images—is owned by or licensed to Emerald Lawn & Outdoor Services and may not be used without our permission.
9. Website Use
By using our website, you agree not to:
Use it for unlawful purposes
Attempt to disrupt or interfere with site operation
Copy or misuse content beyond personal, non‑commercial use
We may update or change website content at any time without prior notice.
10. Changes to These Terms
We may revise these Terms occasionally. Updated Terms will be posted on our website and apply from the date of posting forward.
11. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules
12. Contact Information
If you have questions about these Terms & Conditions or our services, please contact us using the phone number or email listed on our website.